When you are looking for help, you always hope to find the professional who offers remarkable service and is especially knowledgeable. This person cares more than most and makes a point of placing your interests before their own. This is especially true in the area of buying, selling, and managing homes.
I have had the good fortune of running into such exemplary professionals over the 25+ years that I have been inspecting homes. I call these individuals the "Special Agents". They can be real estate sales reps, mortgage brokers, or real estate lawyers. They are all noteworthy for the special care and attention they provide their clients.